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Version: 28.06.2026

Terms and Conditions (T&Cs)

THEBOT – Algorithmic Trading Bot as a SaaS Subscription
Version: 28.06.2026 | Provider: DIGITARGET LTD | Registered Office: Cyprus (EU)

§ 1 – Scope and Contracting Parties

(1) These General Terms and Conditions (hereinafter “GTC”) govern the legal relationship between DIGITARGET LTD, a company incorporated under the laws of Cyprus with its registered office at JASMINE GARDENS, VILLAS, 8036, Paphos, Cyprus, registered in the Commercial Register of the Republic of Cyprus under number HE-488535 (hereinafter “Provider”), and natural or legal persons who subscribe to the SaaS product THEBOT (hereinafter “Customer”).

(2) Only the version of these GTC in force at the time of the conclusion of the contract shall apply. Deviating, conflicting or supplementary general terms and conditions of the Customer shall not become part of the contract unless the Provider has expressly agreed to their application in writing.

(3) The Provider offers its services exclusively to persons who have reached the age of 18 and who do not use the product in a jurisdiction where such use is prohibited. It is the Customer’s sole responsibility to verify the legal permissibility of use in their respective jurisdiction. The Provider expressly does not provide its services to US Persons. A US Person is defined as any person who is a US citizen, holds a US Green Card, is tax resident in the United States, or is otherwise subject to US tax or regulatory authorities. Customers who meet any of these criteria are excluded from using THEBOT. The Provider reserves the right to terminate subscriptions of US Persons without refund.

§ 2 – Subject Matter and Product Description

(1) THEBOT is a pure Software-as-a-Service product (SaaS). The Provider grants the Customer, in exchange for a subscription fee, access to an algorithmic trading bot, a web-based dashboard, and an API interface to supported exchanges.

(2) The bot executes automated trading actions exclusively in the Customer’s futures account on the exchange for which the Customer has configured and activated it. Traded instruments may include in particular: BTC Futures, Oil Futures (Crude Oil), DAX Futures, S&P 500 Futures and Gold Futures. The minimum capital amount per trade is 15 USD. This minimum amount is not set by the Provider (THEBOT) but by the respective exchange platform and cannot be undercut by THEBOT. If a lower amount is entered, no trade will be executed

(3) THEBOT is not a financial product, investment service, portfolio management or investment advice within the meaning of Directive 2014/65/EU (MiFID II) or any other applicable financial market regulation. The product constitutes exclusively technical software, which the Customer uses at their own responsibility.

(4) The Provider does not hold, custody or control any assets or funds of the Customer at any time. All trading activities take place exclusively in the Customer’s exchange account at the respective trading platform. The Provider has no access to the Customer’s exchange accounts or capital.

(5) The Provider is not a regulated financial service provider and holds no licence as a securities service company, investment adviser or comparable authorization. The use of THEBOT requires the Customer to hold their own exchange account, opened independently by the Customer, and to have accepted the applicable trading terms of the respective exchange.

§ 3 – Scope of Services

(1) The Provider makes available the following services:

(2) Within the Dashboard, the Customer may exclusively configure the following settings:

billing, cf. § 5(6))

(3) The following are expressly excluded from the scope of services:

(4) The Provider aims for a platform availability of 99% on an annual average. Excluded from this are planned maintenance windows as well as outages attributable to force majeure, disruptions by third parties (in particular exchanges, cloud infrastructure) or other circumstances outside the Provider’s sphere of responsibility.

(5) Trading positions on exchange futures accounts opened by THEBOT may be managed manually by the Customer at any time on the exchange platform. This includes in particular the closing, partial closing, and modification of position parameters (e.g. stop-loss, take-profit, position size) directly on the exchange. The Customer retains full control over their exchange account and the capital held therein at all times. THEBOT and DIGITARGET LTD are not liable for trading results arising from any manual intervention by the Customer in positions opened by THEBOT, regardless of the nature of the intervention. Take-profit and stop-loss parameters are fixed, immutable components of the THEBOT algorithm and cannot be adjusted within the THEBOT dashboard. If the Customer modifies these parameters directly on the exchange platform, they bear sole responsibility for doing so; THEBOT and DIGITARGET LTD assume no liability whatsoever for trading results arising from such modification. The determination and adjustment of these parameters lies exclusively with the Provider in the course of further developing the algorithm. The Provider reserves the right to adjust SL/TP parameters through algorithm updates; such adjustments do not constitute a breach of contract. The Customer acknowledges that these parameters are intended to limit trading risk but do not guarantee complete protection against losses.

(6) The Provider reserves the right to conduct maintenance windows necessary for the development of new products, the further development of existing products or algorithms, and required work on the technical infrastructure. During a maintenance window, bot operations may be restricted or fully paused; no new trading positions will be opened by Trading positions through THEBOT during this period. Existing open positions remain in the Customer’s exchange account and are managed by the exchange mechanism (in particular stop-loss). The Provider will keep maintenance windows as short as necessary and will end them only upon completion of the required work. Where possible, planned maintenance windows will be announced to the Customer in advance via Discord or the dashboard. The Provider is not liable for lost trading profits or other damages incurred during a maintenance window. Maintenance windows do not entitle the Customer to extraordinary termination or to a refund, provided they are reasonable in proportion to the overall subscription term.

(7) The THEBOT algorithm only executes trading positions when the market price available at the time of execution falls within a predefined price range set by the algorithm (hereinafter “execution tolerance”). This execution tolerance is a fixed technical parameter of the algorithm and serves to protect the Customer against execution of trades at unfavourable market prices (slippage protection). If the current market price falls outside this tolerance range, the relevant trade will not be triggered by the software. This may result in an algorithmic trading signal not being translated into an actual trading position, even in cases where other users have received the same trade. The Provider explicitly advises that not every potential trade will be executed for every user. This does not constitute a malfunction of the software but is a deliberate algorithmic protective function. The Provider is not liable for trading results arising from trades that were not executed. The execution tolerance may be adjusted by the Provider as part of algorithm updates; such adjustments do not constitute a breach of contract.

(8) Note on recommended bot operating hours (not financial advice): The Provider recommends operating the trading bots exclusively during the period from Monday 06:00 to Friday 22:00 (CET/CEST). Outside this period – in particular on weekends (Saturday and Sunday) – the Provider recommends manually stopping the bots in the dashboard. The background to this recommendation is that market liquidity for certain futures contracts may be limited at weekends and outside regular trading hours, which can lead to increased slippage, wider spreads and less favourable execution prices. The Customer decides entirely at their own responsibility whether to follow this recommendation. The Customer is free to operate the bot outside the recommended hours. The Provider is not liable for trading results arising outside the recommended operating hours. This notice does not constitute financial advice, an investment recommendation or a personal recommendation within the meaning of Directive 2014/65/EU (MiFID II). It is a purely technical and operational note regarding product usage.

§ 4 – Formation of Contract

(1) The offer presented on the Provider’s website constitutes a non-binding invitation to submit an offer. By clicking “Subscribe to THEBOT”, the Provider redirects the Customer to the payment platform Whop (Whop Marketplace Inc.), where the Customer may conclude a subscription.

(2) The contract between the Provider and the Customer is formed upon successful confirmation of the subscription by Whop and activation of access by the Provider.

(3) The Provider reserves the right to decline subscription requests without stating reasons, in particular where there are indications that the Customer would breach the terms of use or that use is legally impermissible in their jurisdiction. In particular, where the Customer is a US Person within the meaning of § 1(3).

(4) The use of THEBOT software products requires that the Customer has opened their exchange account via the partner exchange link provided by THEBOT and is thereby assigned to THEBOT's referral program at the respective exchange. This circumstance is communicated to the Customer prior to the conclusion of the subscription. Prior to activation of the subscription, an automated real-time verification is performed to determine whether the Customer's exchange account, identified by their individual profile ID (UID – the user's unique profile number at the respective exchange), is assigned to THEBOT's referral link. If the assignment is correct, the subscription is activated; if it is not correct, activation is declined. The profile ID (UID) is stored on the servers of DIGITARGET LTD and in the Customer's user profile at THEBOT for the purpose of enabling and maintaining contractual performance. Storage also occurs at the respective exchange as part of the referral program. The processing of the UID is carried out on the basis of Art. 6(1)(b) GDPR (performance of a contract). Further information on data processing is available in the Privacy Policy at www.the-bot.io/privacy.

§ 5 – Subscription, Term and Termination

(1) THEBOT is offered exclusively on a subscription basis. Available subscription plans, terms and prices are set out on the Provider’s website and the Whop platform.

(2) The subscription commences upon activation of access and runs for the selected billing period. It renews automatically for the same period unless cancelled in due time.

(3) Cancellation of the subscription is effected exclusively by the Customer via the Whop platform. Cancellation is possible until the end of the respective billing period; the subscription continues until the end of the already paid period. Refunds of fees already paid for the current billing period are generally excluded unless the Provider is responsible for a material breach of obligation.

(4) The right to extraordinary termination for good cause remains unaffected. Good cause exists in particular where the Customer breaches these GTC or attempts to gain unauthorized access to the Provider’s systems.

(5) The Provider is entitled to suspend or terminate a Customer’s subscription with immediate effect upon detection of misuse of the service, a breach of these GTC or a violation of applicable law.

(6) Starting and stopping the bot in the dashboard pursuant to § 3(2) relates exclusively to the technical trading operation of THEBOT. It has no effect on the existence, term, or billing of the subscription. The Customer's payment obligation continues unchanged, regardless of whether the bot is actively used, paused, or stopped by the Customer, until the subscription is effectively terminated pursuant to para. (3). Stopping the bot does not constitute a termination and does not result in a suspension, reduction, or refund of the subscription fee.

§ 6 – Payment Processing

(1) Payment processing for the THEBOT subscription is conducted exclusively through the payment service provider Whop Marketplace Inc. (hereinafter “Whop”). Upon clicking “Subscribe to THEBOT”, the Provider redirects the Customer directly to the Whop platform.

(2) The Provider does not process, store or have access at any time to the Customer’s payment data (in particular credit card details, account information or other payment information). Such data is managed entirely and exclusively by Whop in accordance with Whop’s privacy and terms of use.

(3) Payments are accepted exclusively in legal tender (fiat currencies). Payment in cryptocurrencies or other digital assets is not accepted.

(4) All matters relating to payment processing, invoicing or payment disputes are governed by Whop’s General Terms and Conditions and Privacy Policy. The Provider is not a party to the payment contract between the Customer and Whop.

(5) All prices stated on the website or the Whop platform are exclusive of any applicable taxes and levies, unless expressly stated otherwise. The Customer is solely responsible for taxes applicable in their jurisdiction.

§ 7 – Customer Obligations and Responsibilities

(1) The Customer bears sole responsibility for the following, in particular:

(2) By concluding the subscription, the Customer declares awareness of the risks associated with algorithmic futures trading, in particular leverage and the risk of total capital loss.

(3) The Customer is not entitled to share, sell or otherwise transfer their access code, API key or any other access to THEBOT to third parties. A subscription applies personally to the subscribing Customer.

(4) The Customer is obliged to provide accurate and complete information upon registration and to update such information in the event of any changes.

(5) To connect the THEBOT dashboard to the Customer’s exchange account, an API key, API secret and exchange-specific connection parameters are required. The Customer is obliged to create the API key exclusively with Read and Trade permissions. Granting withdrawal, deposit or transfer permissions is expressly prohibited. The Provider is not liable for damages arising from the granting of impermissible API permissions.

(6) The Customer bears sole responsibility for the tax treatment of trading results achieved through THEBOT in their respective jurisdiction. In particular, the Customer is obliged to declare profits from futures trading in their tax return and to pay corresponding taxes. The relevant data basis for tax purposes (transaction history, realized gains and losses) is held exclusively by the Customer’s respective exchange provider and must be retrieved from there. The Provider does not supply tax assessments and does not provide tax advice. The Provider is not liable for tax disadvantages, omissions or liabilities of the Customer.

(7) The leverage configurable by the Customer in the dashboard is determined exclusively by the Customer. The use of leverage significantly increases the risk of loss: profits and losses are amplified in proportion to the capital deployed, and at high leverage levels there is a risk of total capital loss up to and including a margin call obligation. The Customer is aware of these risks and bears sole responsibility for the choice of leverage. The Provider does not make recommendations regarding leverage levels and is not liable for losses resulting from the Customer’s choice of leverage.

(8) Trading positions on exchange futures accounts opened by THEBOT may be closed manually by the Customer at any time within their exchange account. The Customer retains full control over their exchange account and the capital held therein at all times. THEBOT and DIGITARGET LTD are not liable for trading results arising from the Customer's manual intervention in open positions.

§ 8 – Not a Financial Service Provider – No Investment Advice

(1) THEBOT is a technical software product. The Provider does not provide financial services, in particular no investment advice, portfolio management, execution of orders on behalf of third parties or investment recommendations within the meaning of Directive 2014/65/EU (MiFID II) or any other applicable financial market legislation.

(2) Information, texts, graphics or other content on the website or in the dashboard do not constitute investment advice, a solicitation to buy or sell financial instruments or a personal recommendation.

(3) The THEBOT algorithm does not make decisions that could be classified as investment advice within the meaning of regulatory provisions. The bot merely executes technical trading commands based on predefined algorithmic parameters configured exclusively by the Customer.

(4) The Customer is expressly advised that they are solely responsible for all trading decisions and their consequences. The Provider assumes no responsibility for the financial results of trades executed by THEBOT.

§ 9 – Liability

(1) The Provider is liable without limitation for damages arising from injury to life, body or health caused by an intentional or grossly negligent breach of duty by the Provider.

(2) For other damages, the Provider is liable only in cases of intent and gross negligence. Liability for slight negligence is excluded to the extent permitted by applicable law.

(3) In particular, the Provider assumes no liability whatsoever for:

Additional Notice: THEBOT is an automated software application. As with any software, technical errors, unexpected behavior, interruptions, system failures, or unintended executions may occur and cannot be entirely prevented. By using THEBOT, the Customer acknowledges and accepts these inherent technical limitations and associated risks. To the fullest extent permitted by applicable law, neither THEBOT nor DIGITARGET LTD shall be liable for any loss or damage resulting from such technical errors, unexpected software behavior, interruptions, or unintended executions, except where such liability arises from the Provider's willful misconduct or gross negligence.

Any loss or damage resulting from technical malfunctions of THEBOT's proprietary software or algorithm, including, but not limited to, software bugs, erroneous order execution, or unexpected algorithmic behavior.

Any loss or damage resulting from interruptions or disconnections between THEBOT's servers and the exchange platform (API disconnections), which may cause trades to be executed late, incorrectly, or not at all.

Any loss or damage resulting from failures of the Provider's own server infrastructure, including its hosting providers, which prevent THEBOT from executing trades.

(4) To the extent that the Provider's liability cannot be fully excluded in an individual case notwithstanding the foregoing exclusions, the Provider's aggregate liability shall be limited to the total amount of subscription fees paid by the Customer during the three (3) calendar months immediately preceding the event giving rise to the claim. Any further liability is expressly excluded.

(5) The limitations of liability also apply to the personal liability of the Provider’s legal representatives, employees and vicarious agents.

(6) The limitations of liability do not apply where the Provider has assumed a guarantee or where liability exists under mandatory statutory provisions.

§ 10 – Intellectual Property

(1) All rights to THEBOT, including the algorithm, dashboard, user interface, documentation, brand and any other associated intellectual property rights, remain exclusively with the Provider or its licensors.

(2) Under the subscription, the Customer receives a non-exclusive, non-transferable right of use in THEBOT, limited to the subscription term, exclusively for the Customer’s own non-commercial trading purposes.

(3) The Customer is not permitted to copy, modify, decompile, disassemble, reverse-engineer or otherwise analyze the algorithm or any part thereof. It is likewise prohibited to share login credentials or to use the product for the benefit of third parties without the express written consent of the Provider.

§ 11 – Data Protection

(1) The Provider collects and processes the Customer’s personal data in the context of the performance of this contract and for the purpose of improving the product, to the extent permissible under the General Data Protection Regulation (GDPR) and applicable Cypriot data protection laws.

(2) Details regarding the processing of personal data and the Customer’s rights are set out in the Provider’s separate Privacy Policy, available on the website at www.the-bot.io.

(3) The Provider has no access to the Customer’s payment data. The processing of payment data is the sole responsibility of Whop.

§ 12 – Amendments to the GTC

(1) The Provider reserves the right to amend these GTC at any time with effect for the future. Amendments will be communicated to the Customer by email or via the website/dashboard with at least 14 days’ notice prior to entry into force.

(2) If the Customer does not object to the amended GTC in writing or by email within 14 days of receipt of the notification of amendment, the amended GTC shall be deemed accepted. The notification of amendment will expressly draw attention to this right of objection and the consequence of silence. This right of objection and the consequence of silence will be expressly highlighted in the amendment notification. The Provider’s right of amendment includes in particular adjustments to prices and subscription terms for new billing periods, changes to the scope of services, supported trading platforms and technical algorithm parameters. Existing subscriptions continue under the previous conditions until the end of the current billing period; amendments take effect from the next billing period unless expressly communicated otherwise.

§ 13 – Final Provisions

(1) These GTC and all legal relationships arising therefrom are governed exclusively by the law of the Republic of Cyprus, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG) and the conflict-of-law rules of private international law.

(2) To the extent permitted by law, the exclusive place of jurisdiction for all disputes arising from or in connection with these GTC is the registered seat of the Provider in Cyprus.

(3) Mandatory consumer protection provisions of the respective EU member state of the Customer’s residence remain unaffected for consumers within the European Union.

(4) Should individually provisions of these GTC be or become wholly or partially invalid, the validity of the remaining provisions shall not be affected thereby. The invalid provision shall be replaced by the legally permissible rule that most closely corresponds to the economic purpose of the invalid provision.

(5) Declarations and notices to the Provider must be submitted in text form to the email address info@the-bot.io.

Version: 28.06.2026

Cancellation Policy

THEBOT – SaaS Subscription
Pursuant to Art. 246a § 1 para. 2 EGBGB · EU Consumer Rights Directive 2011/83/EU · Version: 28.06.2026

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must inform us

DIGITARGET LTD
JASMINE GARDENS, VILLAS, 8036, Paphos, Cyprus
E-mail: info@the-bot.io

by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, though this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

1. Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, without undue delay and in any event not later than fourteen days from the day on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you request that services begin during the withdrawal period, you shall pay us an amount proportional to what has been provided until you communicated your withdrawal from this contract, in comparison with the full coverage of the contract.

2. Early Expiry of the Right of Withdrawal – Standard Case at THEBOT

⚠ Practical Note – The right of withdrawal expires in practice upon activation. Pursuant to Art. 16 lit. m of the EU Consumer Rights Directive 2011/83/EU, the right of withdrawal expires completely and irrevocably as soon as access to THEBOT is activated AND the Customer has expressly agreed, by actively ticking the checkout checkbox, that service commences immediately, and has confirmed that they forfeit the right of withdrawal upon commencement of service delivery.

As the Provider activates access to THEBOT exclusively AFTER the checkout checkbox has been confirmed, the right of withdrawal is in practice already fully extinguished upon activation. No refund of the subscription amount will be made after the right of withdrawal has expired. The statutory withdrawal notice pursuant to the EU model text is reproduced in full in Section 1 of this document and remains part of the contract.

(If you wish to withdraw from the contract, please complete this form and return it.)

To:
DIGITARGET LTD
JASMINE GARDENS, VILLAS, 8036, Paphos, Cyprus
E-mail: info@the-bot.io

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service:

Description of the service: THEBOT SaaS Subscription

Ordered on (*) / received on (*): _______________________________

Name of the consumer(s): _______________________________

Address of the consumer(s): _______________________________

_______________________________

E-mail address (as provided during purchase): _______________________________

Whop subscription ID (if known): _______________________________

Date: _______________________________

Signature of the consumer(s) (only if notification is made on paper):

_______________________________

(*) Delete as applicable.

Version: 28.06.2026

Complaint Procedure

THEBOT – Complaint Procedure
Pursuant to EU ADR Directive 2013/11/EU · EU ODR Regulation No. 524/2013 · Version: 28.06.2026

THEBOT – Complaint Procedure

Pursuant to EU ADR Directive 2013/11/EU · EU ODR Regulation No. 524/2013 · Version: 28.06.2026

1. Scope and Purpose

This complaint procedure describes how customers of DIGITARGET LTD (hereinafter “Provider”) may submit a complaint and how the Provider handles it. It applies to all users of the THEBOT SaaS subscription, regardless of their country of residence within the European Union.

The aim of this procedure is to handle complaints transparently, fairly and efficiently, without customers having to resort to external legal remedies.

2. What Constitutes a Complaint?

A complaint is any expression of dissatisfaction by a customer in relation to:

Trading losses do not constitute a valid subject of complaint under this procedure, as the Provider is not a financial service provider and assumes no liability for trading results (cf. GTC § 9)..

3. How and Where Can a Complaint Be Submitted?

3.1 Primary Channel – Discord Support Ticket (Preferred)

The preferred method for submitting complaints is via a support ticket in our Discord server. Discord enables fast, direct and traceable communication.

3.2 Alternative Channel – Email

If Discord is not available, complaints may also be submitted by email:

E-Mail: info@the-bot.io

Subject: Complaint – [brief description]

Response time: within 14 working days at the latest.

3.3 Required Information When Submitting

To ensure prompt processing, please provide the following information:

4. Complaint Handling Process

ReceiptComplaint via Discord or email

Initial Review5 working daysContent review and follow-up questions to the Customer if required

Processing14 working daysIn-depth analysis, technical investigation if necessary

Responseapprox. 15 working daysWritten, reasoned response with decision and/or proposed resolution

The Provider undertakes to respond to every complaint within approximately 15 working days of receipt with a reasoned statement. For complex matters this period may be extended; the Customer will be informed accordingly.

5. Internal Escalation

If the Customer is not satisfied with the initial response, they may request escalation to management. The request must include:

Management will review the matter independently and issue a final statement within 15 working days.

6. External Dispute Resolution

6.1 EU Online Dispute Resolution Platform (ODR Platform)

If complaints cannot be resolved internally, consumers may use the European Online Dispute Resolution Platform.

EU ODR Platform

URL: https://ec.europa.eu/consumers/odr/

Provider email for ODR proceedings: info@the-bot.io

The ODR Platform provides an out-of-court procedure for resolving disputes between consumers and online traders.

6.2 Data Protection Complaints

For complaints concerning data protection, customers may contact the competent supervisory authority directly:wenden:

Data Protection Authority Cyprus

Commissioner for Personal Data Protection (CPDP)

1 Iasonos Street, 1082 Nicosia, Cyprus

Website: https://www.dataprotection.gov.cy

E-Mail: commissioner@dataprotection.gov.cy

6.3 Note on Participation in Dispute Resolution Proceedings

The Provider is neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board, unless the Provider voluntarily decides to do so in an individual case. Use of the EU ODR Platform and recourse to the courts remain unaffected.

7. Publication and Accessibility

This complaint procedure is available at:

The ODR platform link is published in the Legal Notice at www.the-bot.io.

8. Amendments to This Procedure

The Provider reserves the right to amend this complaint procedure at any time. The current version is available on the website.